We’re Here To Serve You
Located on the corner of 82nd and Allisonville Road in Castleton
8246 Allisonville Rd, Indianapolis, IN 46250
These are some commonly asked questions that we get from our customers. If the answer to your question in not here, just send us a message on the form above!
Q: Do I need an appointment?
A: An appointment isn’t necessary but would be helpful in order to get you in and out of the Clinic as quickly as possible. If you don’t have an appointment you may need to wait just a bit before we can serve you. However, if you have an appointment, we will reserve a lift and a bay just for your vehicle at that particular time. Because that bay is reserved for you, we politely ask that you try to be on time or early for your appointment so that people with appointments after yours are not delayed.
Q: I started on this repair and now I need help. Can you help me?
A: I’m sorry, but for insurance and liability purposes, My Car Doc does not take over in the middle of a job started by a DIY customer hoping to save money.
Q: When can I pick up my car?
A: The Clinic is open from 8am until 6pm Monday through Friday and 9a to 3pm on Saturdays. However, if you need to pick up your vehicle after hours, that’s totally okay! We work around your schedule! Just let us know and we will be happy to make those arrangements for you.
Q: What kind of work do you do?
A: We do excellent work! However, if you’re asking if we do oil changes, the answer is yes. My Car Doc Car Care Clinic performs all kinds of services and repairs on your vehicle from basic maintenance all the way up to a complete engine replacement. Our technicians are trained to be able to diagnose and repair or replace starters, alternators, tune-ups, brakes, belts, air conditioning/heater issues and so much more!
Q: When can I drop off my car?
A: Any time that you like! We have a drop box located conveniently on the front of the building with envelopes that you can fill out with your contact information and desired repair. Fill out the envelope, sign the bottom and deposit your keys safely inside the building. We will get them we re-open in the morning! 🙂
Q: Do you charge for diagnostics?
A: A proper diagnosis takes time. We may have to investigate wiring schematics, test compression, pressure test fluid systems, or remove some parts to do a visual inspection of the suspected faulty part. Because all of this takes time, a typical diagnostic charge is only approximately $130.